Refund policy
Apparel & Custom Items
Because all apparel (Jackets, Hoodies, Tees, and Tops) is custom-printed to order, all apparel sales are final. We do not accept returns or exchanges for sizing choices or buyer's remorse. Please refer to the Size Guide on each product page prior to ordering.
14-Day Return Window (Non-Apparel)
For eligible non-apparel items, we accept returns within 14 days of delivery. To be eligible for a return, items must be:
Unused, unworn, and in the same condition as received
In the original packaging with all tags attached
Accompanied by proof of purchase (order number or email confirmation)
Non-Returnable Items
All Custom-Printed Apparel (Jackets, Hoodies, Tees) — unless damaged in transit or defective
Gift cards or promotional items
Items that show signs of wear, use, or damage after delivery
Damaged, Defective, or Incorrect Items
If your item arrives damaged in transit, defective, or misprinted, we will replace or refund it immediately at no extra cost to you. Please contact us via our Contact Page within 14 days of delivery with:
Your order number
A clear photograph of the damage or printing defect
How to Start a Return
To initiate an eligible return, please reach out through our Contact Page with your order number and reason for return. We will respond with explicit return instructions and the authorized shipping address within 1–2 business days.
Note: Return shipping costs for eligible buyer's remorse returns on non-apparel items are the responsibility of the customer.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed back to your original payment method within 5–7 business days