Shipping & Returns
Shipping & Returns
Shipping Policy
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
Delivery times vary by destination:
- United States: 7-12 business days
- Canada: 10-15 business days
- International: 14-21 business days
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
Returns Policy
14-Day Return Window
We accept returns within 14 days of the delivery date. To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Items that have been used or damaged after delivery
How to Start a Return
To initiate a return, please contact us via our Contact page with your order number and reason for return. We'll provide you with return instructions within 1-2 business days.
Refunds
Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days to your original payment method.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately with a photo of the item and your order number. We'll make it right at no cost to you.